Delivery And Returns
Delivery cost is fixed per order.
Uk Scotland & Wales £5.00 First Class Signed For.
Europe & Ireland £19.95 Signed For Delivery.
Rest Of The World £29.95 Signed For Delivery.
FREE Delivery to Uk when you spend £75.00 or more. Including Scotland & Wales
Orders placed before 1PM.BST will be aimed to be dispatched on the same day, if orders are placed at the weekend or bank holidays these will be processed on the next working day.
Please Note Items received to Non EU Countries may incur a Customs and duty charge, This would be your responsibility to pay.
If you are not happy with items from your order, you may return them to us within 28 days for a refund or exchange from receiving your order.
For The Purposes Of Hygiene We Are Unable Accept; Underwear, Swimwear, Ear Rings, Head Bands, Hair Clips, Hair Bands.
Items returned must be in original packaging and tags in tact and unused.
Items which are pre order made to measure by Sonata And Ela are non returnable.
Faulty Items; If for any reason items are delivered faulty, on return of the item we will refund the cost of the item plus the postage.
To avoid incorrect customs and duty charges when your return arrives in the UK you must mark your parcel as;
Returned Unwanted GB Merchandise
Melissa Louise Children's Boutique
464 Blackpool Road
We strongly advise that ALL returns are sent recorded delivery as we will Not be responsible for any items returned back to us that are lost in the post.
Please Do Not use FedEx for your return as we will be charged Customs and Duty. Which will be automatically deducted from your refund.
We aim to refund your return within 5-7 working days from date we receive it.
A copy of the original invoice will be needed with the returned goods.